Rock Steady Boxing — the Carolinas

Last updated: June 25, 2026

These Terms & Conditions apply to your use of the Rock Steady Boxing — the Carolinas website, forms, booking pages, payment pages, communications, assessments, classes, memberships, products, and related services.

Website: https://rsb-carolinas.com

For purposes of these Terms & Conditions, “Rock Steady Boxing — the Carolinas,” “we,” “us,” and “our” refer to the local Rock Steady Boxing program operated by Steady Core Holdings LLC and/or its affiliated entities.

By using our website, submitting a form, booking an assessment, purchasing a membership or product, participating in a class, or communicating with us, you agree to these Terms & Conditions.

1. Program Overview

Rock Steady Boxing — the Carolinas provides non-contact boxing-inspired fitness classes, assessments, movement activities, and related wellness programming for people living with Parkinson’s disease. Our program is designed to support movement, strength, balance, coordination, confidence, consistency, and community. Rock Steady Boxing is more than a workout — it is a community of Fighters, caregivers, coaches, and supporters who believe in fighting back together.

2. Eligibility and Participation

Participation in Rock Steady Boxing — the Carolinas may be subject to assessment, waiver completion, membership status, class availability, safety considerations, and coaching team discretion. We may require Fighters to complete an initial assessment before beginning classes. Follow-up assessments may be recommended once or twice per year, or whenever there is a meaningful change in health, mobility, balance, confidence, medication response, or class participation.

We reserve the right to modify, limit, pause, or decline participation if we believe participation may create a safety concern for the Fighter, staff, coaches, caregivers, volunteers, or other participants.

3. Assessments

Rock Steady Boxing — the Carolinas may offer initial and follow-up Fighter assessments.

Assessments are used to help our coaching team better understand a Fighter’s current movement, balance, mobility, strength, endurance, goals, safety considerations, and class-readiness needs.

Assessment-related information may be logged in PARS or other systems used by Rock Steady Boxing and may be shared with the Fighter after the assessment.

Assessments are not medical evaluations, medical diagnoses, physical therapy evaluations, or substitutes for advice from a qualified healthcare provider.

4. Memberships, Packages, Class Packs, and Products

We may offer memberships, prepaid packages, class packs, assessments, nutrition sessions, gear, apparel, gloves, wraps, gym bags, and other products or services through our website or in person.

Package options, pricing, discounts, renewal terms, availability, and included benefits may change from time to time.

Discounted 6-month or 12-month packages may be available. Any package discount applies only to the specific package purchased and may not be combined with other offers unless expressly stated.

Products and gear are subject to availability.

5. Payments

Payments may be made by credit card through our website or by other payment methods we make available, such as Zelle or Apple Pay.

Current direct payment phone number: 984-217-1900

Payment terms, due dates, recurring billing terms, membership package terms, and cancellation terms will be provided at checkout, in membership materials, or through written communication. You are responsible for ensuring that your payment information is accurate and that payments are made on time.

6. Refunds, Cancellations, and Freezes

Refund, cancellation, and freeze policies may vary depending on the membership, package, class pack, assessment, product, or service purchased.

Unless otherwise stated in writing, prepaid packages, assessments, products, and class packs may be non-refundable.

Membership cancellation or freeze requests must be submitted according to the process and notice period provided by Rock Steady Boxing — the Carolinas.

We encourage members to contact us directly with any billing, membership, or cancellation questions before disputing a charge.

7. Exercise, Safety, and Medical Disclaimer

As with any exercise program, participation in Rock Steady Boxing — the Carolinas involves certain risks to your health and safety.

You are encouraged to consult your physician or qualified healthcare provider before beginning or continuing participation, especially if you have Parkinson’s disease, another neurological condition, heart disease, high blood pressure, balance issues, fall risk, orthopedic limitations, recent surgery, medication changes, or any other medical condition that may affect your ability to exercise safely.

Rock Steady Boxing classes and related activities may include boxing-inspired movements, balance work, strength training, cardiovascular conditioning, mobility exercises, stretching, agility drills, use of fitness equipment, and other physical activities that may be strenuous.

You are responsible for participating within your own abilities and limitations. You are responsible for modifying, slowing down, stopping, or choosing not to participate in any exercise, movement, drill, station, or class based on your physical condition and how you feel.

You agree to notify the coaching team before class of any relevant medical changes, injuries, symptoms, balance concerns, medication timing issues, “on/off” periods, dizziness, chest pain, shortness of breath, or other concerns that may affect your safe participation.

If you feel unwell, unsafe, dizzy, weak, short of breath, in pain, unstable, or unable to continue safely, you agree to stop participating immediately and notify a coach or staff member.

8. No Medical Advice

Rock Steady Boxing — the Carolinas does not provide medical advice, diagnosis, treatment, physical therapy, occupational therapy, or medical clearance.

Any information provided through our website, communications, assessments, classes, nutrition discussions, coaching interactions, or related materials is for general fitness, wellness, educational, program-support, and communication purposes only.

Nothing provided by Rock Steady Boxing — the Carolinas should be considered a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your physician or qualified healthcare provider with questions about your health, medical condition, medications, nutrition, exercise participation, or treatment plan.

9. No Guarantee of Results

Rock Steady Boxing — the Carolinas does not guarantee specific outcomes or results.

Participation may support movement, strength, balance, confidence, consistency, and community, but individual results vary.

Actual outcomes depend on many factors, including health status, attendance, effort, consistency, nutrition, lifestyle, medication response, disease progression, and medical considerations.

We make no guarantee that participation will produce any specific physical, medical, fitness, wellness, or quality-of-life result.

10. Caregivers and Guests

Caregivers, spouses, family members, aides, or guests may be permitted to observe or assist when appropriate and subject to studio rules, safety considerations, space limitations, and staff discretion.

Caregivers and guests must follow staff instructions and may be required to complete waivers or acknowledgments before participating in any activity.

11. Class Availability and Schedule Changes

Class schedules, assessment times, events, coaches, and program offerings are subject to change.

We may modify, cancel, reschedule, or limit classes or appointments due to staffing, weather, holidays, facility needs, safety concerns, attendance, or other operational reasons.

We will make reasonable efforts to communicate schedule changes when appropriate.

12. Website Use

You agree to use our website and services only for lawful purposes.

You may not misuse our website, interfere with its operation, attempt unauthorized access, submit false information, or use the website in a way that violates applicable laws or the rights of others.

We may update, modify, suspend, or discontinue any part of the website at any time without notice.

13. SMS Terms & Conditions

By providing your mobile phone number and opting in to receive text messages, you agree to receive SMS messages from Rock Steady Boxing — the Carolinas.

The information obtained as part of the SMS consent process, including phone numbers and opt-in consent, will not be shared with third parties or affiliates for marketing or promotional purposes.

14. Types of SMS Communications

If you have consented to receive text messages from Rock Steady Boxing — the Carolinas, you may receive messages related to:

Appointment reminders

Assessment reminders

Class updates

Schedule changes

Follow-up messages

Membership information

Account notifications

Billing reminders or inquiries

Event announcements

Program updates

Promotional offers, if applicable

Example message:

“Hello, this is a friendly reminder of your upcoming Rock Steady Boxing — the Carolinas assessment on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

15. SMS Message Frequency

Message frequency may vary depending on the type of communication, your appointments, membership status, class participation, account activity, and communication preferences.

You may receive up to approximately 5 SMS messages per week related to appointments, assessments, classes, membership, billing, account status, or program updates. During active onboarding periods, promotions, schedule changes, or events, message frequency may vary.

16. SMS Fees

Message and data rates may apply depending on your mobile carrier and plan. Charges may vary for domestic or international messaging.

Rock Steady Boxing — the Carolinas is not responsible for message or data charges applied by your mobile carrier.

17. SMS Opt-In Methods

You may opt in to receive SMS messages from Rock Steady Boxing — the Carolinas in several ways, including:

By submitting an online form

By checking an SMS consent box on a form

By booking an assessment, class, consultation, or appointment

By completing a paper form

By providing verbal consent during a conversation

By texting us directly

By otherwise providing your phone number and agreeing to receive text messages

Consent to receive SMS messages is not a condition of purchase.

18. SMS Opt-Out Method

You may opt out of receiving SMS messages at any time by replying:

STOP

After you reply STOP, we may send a confirmation message that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

You may also contact us directly and request removal from our messaging list.

19. SMS Help

If you need assistance, reply:

HELP

You may also contact us through our website:

https://rsb-carolinas.com

or visit our Privacy Policy and Terms pages:

https://rsb-carolinas.com/privacy-policy
https://rsb-carolinas.com/terms-of-service

20. Standard SMS Disclosures

Message and data rates may apply.

Message frequency may vary.

You can opt out at any time by texting STOP.

For assistance, text HELP.

Consent to receive SMS messages is not a condition of purchase.

No mobile information, SMS opt-in data, or SMS consent information will be shared with third parties or affiliates for marketing or promotional purposes.

If you do not wish to receive SMS messages, do not check the SMS consent box on our forms, or contact us directly to update your communication preferences.

21. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, available at:

https://rsb-carolinas.com/privacy

The Privacy Policy explains how we collect, use, share, and protect information.

22. Limitation of Liability

To the fullest extent permitted by law, Rock Steady Boxing — the Carolinas, its owners, members, managers, officers, employees, coaches, contractors, affiliates, agents, representatives, volunteers, successors, and assigns will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to your use of our website, services, communications, classes, assessments, memberships, products, or participation in any activity.

Nothing in these Terms is intended to limit liability in a way that is not permitted by applicable law.

23. Changes to These Terms

We may update or modify these Terms & Conditions from time to time.

Any changes will be effective when posted on our website unless otherwise stated. The “Last updated” date will be revised when changes are made.

Your continued use of our website, services, or participation in our program after changes are posted means you acknowledge the updated Terms & Conditions.

24. Contact Us

IIf you have questions about these Terms & Conditions, please contact us:

Rock Steady Boxing — the Carolinas
Website: https://rsb-carolinas.com
Phone: 984-217-1900
Email: [email protected]
Mailing Address: 913 Spring Forest Rd, Ste 120, Raleigh, NC, 27609